Who are we, what do we do? 🚀🌟
At 11:FS we see ourselves as the challenger team dedicated to helping banks and FS players transform themselves and the industry we love. For us this means rethinking what it takes to operate in financial services top to bottom to help our partners build and launch next generation digital propositions around the globe.
To do this we need an amazing team so we have pulled together the best in financial services and beyond. Our people have co-founded and grown challenger banks like Monzo, Starling, and Tandem, led the technology platforms at Nutmeg, Betfair and beyond and transformed banks like Lloyds, Halifax, Barclays, QNB and Natwest.
Truth be told, 11:FS isn't really one company. It is a collection of startups united by purpose. Our Consulting practice builds challenger propositions globally, like we did for Natwest with Mettle. Our Research and Benchmarking team has built the amazing 11:FS Pulse service used by the likes of Monzo, Starling, Natwest and Tesco Bank. Our 11:FS Foundry team are transforming core banking and architecture, aiming to do to core banking what AWS did to data centres. Lastly we are a media company, generating content that supports our brand and changes the conversation - not necessarily in that order.
And yet we don’t work like an agency, or a consultancy, or research house for that matter.
We are effectively building and launching new startup propositions for our clients and ourselves. We believe in treating every opportunity like a business, not a project. We believe in treating resources as if they were finite, even when they are plentiful, and our customer's reputation is as important to us as our own.
We like to think of ourselves as an FS special forces team with singular focus and an execution mindset. To live up to this, we need the best talent in the market. We hire great people and get out of their way. Everyone in our team relentlessly drives towards getting sh!t done and improving the industry we love. Come and get on the rocket ship.
What you'll be doing, 💼🤓
You will work closely with a world-class research and insights team enabling you to learn and develop your research skills. You will be an integral part of managing the client base of Pulse customers, helping clients to get the best out of the market leading research tool and managing contract renewals.
You are going to be joining the most intelligent corner of our office - the Research and Benchmarking Team.
To be considered for this position you will need:
- Experience in an account management role; specifically enterprise level clients
- Proven track record of managing and retaining a portfolio of accounts
- Operating as the lead point of contact for all matters relating to your accounts
- Ability to identify development opportunities within your accounts
- Proven track record of growing revenue from your previous portfolio of accounts
- Strong presentation and communication skills both over the phone and F2F
- Knowledge of financial services and fintech a bonus
Some of the things we deem benefits? 👑♛🤡
11:FS is just 2 years old and whilst we are a startup, we don't behave like one at most times. So think Flexible Working, competitive salary/day rate, and the autonomy to enable you to help shape the destiny of this great company. You'll be joining us to work with one of the best teams in financial services. We have an outstanding team of company leaders, project leaders and subject matter of experts in every division you come into.
You only live once, make it count
*No agencies please, we're not trying to be rude, but we're very likely to ignore unsolicited CVs because it’s just not the way we do things here! 🤞*